Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone6sp
OS Version 123456
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Cant buy the pass
What do you expect to see?
Connection Type
Please select your region Australia
Country
Cant buy the new pass
EA Staff (Retired)Hi @BoBo430030! Thanks for your report I have reported this issue to studio. I will update you in thread about any updates
EA Staff (Retired)The game friends glitch is a temporary issue where you can't see them but you still have that issue. We have confirmed that there is an issue with the packs in Australia, will update when I have more information on thread
EA Staff (Retired)@BoBo430030 Could you check again? seems like it may be working now
I can buy other packs
But I can buy this😓 👇
EA Staff (Retired)Thanks for all the info, I passed it to studio, hopefully it gets fixed soon!
EA Staff (Retired)Hi! I do not think is an issue with your account it seems an issue with the store, I am waiting to hear back from the dev team. I am sorry that you are experiencing this issue.
Just in case could you DM me you player id? @BoBo430030
