gogotamago5
4 years agoSeasoned Hotshot
Re: How To Get Help for Persistent Bugs
I’ve been asking for my game to get rolled back for over a month and all they say is please wait as the game team is investigating.
Rollback solution without any kind of compensations is awful, but I can’t even get a rollback. Is it because I’m a Japanese and getting Japanese language support? Would English speaking users be supported more smoothly? Or is it because I’m asking for festival ticket rewards or refund of ticket price as my least compensation?
Anyway, EAHelp said they have received hundreds of reports about this issue. Thank you for the wonderful holidays, TSM. I hope to see gurus’ replies in the new year.
Rollback solution without any kind of compensations is awful, but I can’t even get a rollback. Is it because I’m a Japanese and getting Japanese language support? Would English speaking users be supported more smoothly? Or is it because I’m asking for festival ticket rewards or refund of ticket price as my least compensation?
Anyway, EAHelp said they have received hundreds of reports about this issue. Thank you for the wonderful holidays, TSM. I hope to see gurus’ replies in the new year.