cant login - problems on 4 May 2018

"1stgamesaint;c-1940524" wrote:
Idk how to do a quote but this was stated

AT the end of each post is a line which includes the option to quote: http://prntscr.com/j6syra
or you can use at the start (minus the spaces) and at the end. (and pasting the quoted text inside of course!)

b4: "Some players have had poor grasp of computer systems and grew lazy in logging and haven't been able to get into the game because they forgot the username/password combinations they used that had been stored for them."

s this a justified reason to change the login system? & does that constitute a good reason for loyal, hardworking, dare I say Paying players to lose their accts? I'm not justifying loss of login creds but at least we should get a warning or something prior to institution? I have even forgotten my own personal acct log passwords & even emails due to relying on subs for so long to reduce constant login, logouts - it's just convenient, logical & efficient.

I don't know that it is (or isn't) a good reason as far as EA is concerned as they haven't shared the reasoning with me (or many others it seems).

I would like to review the specifics of the ToS. Anyway, I'm not arguing, I'm just trying to understand so we know what we're dealing w/. The question is why the change & why now? It's diff't when you are an active player vs. someone who isn't active or has never played & even more diff't when you have multiple accts in whichever form that may be, but yet even more drastically diff't when you factor multiple servers which most of us have & I would say EA likes & even encourages. In other words, convenience would be an important factor for EA to include in it's all-around design of the game.

Why now, I've no idea and it seems no-one else does either.

But let me back up. When you say 'transfer' that sounds more like a sub than 'give full acct' to someone. And no way can EA or anyone else block sub or choice of. We would be true **** to sign over all our rights of our personal virtual property, esp. a paid for (funded) acct, due to a biased ToS designed only to protect EA & not the player. But I see what you're saying about 'controlling player' & setting the security secrets of an acct & you are right, that is true. Thanks

Subs should still be working, no new login required if the sub hasn't been cancelled.

Now this going funny.
I can play anymore because game say you have no account? Make account
Im logged in my accound and i cant do nothing.
10 points EA

try logging out completely, (from here too) and clearing cache, history and cookies. Login into origin.com which will show that you're account still exists.

I've lost three accounts to this "login" change, I've been playing for over four years and have changed email addresses and no longer have access to them. Would have been nice to at least give people a heads up about the coming changes and suggest that people might update emails/passwords. You are able to make this change without proper thought, why can't you undo it for say two weeks and give people a chance to update their accounts. I've been trying to sort this out for over a week, have sent off messages to EA (WITH NO REPLY) explaining the circumstances, but nothing, this is not the way to run a game.

If they were your accounts initially and you set the security questions carefully (ie you will know the answers) then support at EA can help get back lost accounts where the email address is no longer valid.

Try using the chat facility in EA help.

They are my accounts, but i can't access them. Still no help from EA. Security questions? Do they send you a six digit number (to your email address, that i no longer have!) to the person to verify that it is their account, do you see the problem?

I see the problem - I do have some sympathy, but you must have set up two factor authentication initially as it is not on by default. I have multiple accounts and many don't have TFA (I couldn't cope with all those Text SMS messages every time I log in from a different machine). You need to contact http://www.ea.com/help who have systems in place if you can 'prove' you are the owner of the account by answering some of the questions set when the account was set up.

Good luck to you and everyone else, you may need it!

Back doors generally shouldn't work at all!

ok clearing everything in chrome has allowed me change servers - however i am a bit surprised by the the quote made by a moderator
"Some players have had poor grasp of computer systems and grew lazy in logging and haven't been able to get into the game because they forgot the username/password combinations they used that had been stored for them"
the mod may be right that some players have different abilities in computer literacy - however surely its EAs responsibility to make the game as clean concise and easy for everyone to use and understand after its the paying public who pay their wages.

"JHARLEY62;c-1944022" wrote:
....

the mod may be right that some players have different abilities in computer literacy - however surely its EAs responsibility to make the game as clean concise and easy for everyone to use and understand after its the paying public who pay their wages.

I agree - but it is not a 'game' issue, it is because EA in their infinite wisdom as "God of the Games we Play" decided something that should have been implemented from Day One in 2014/5 is going to be implemented without notice and to hang with the consequences to everyone whether they be players, moderator, senior moderators or developers or just people who want to look to see what the game is like!