Save corrupted - A925C8C5-A2E25EEF-652B47E9

Hi EA/Codemasters.

Hope your team can find the cause of the problem soon, I can cooperate with you to do testing. I love this game, but it's very frustrating when you lose all your work and progress. However, any help from you would be nice. Corrupted save appears randomly and it is difficult to find what is causing it. As I wrote above, restarting the route, changing options during the game or quit the championship may cause a message to appear. I never finished my own championship consisting of 16 countries and 12 stages, because after a few rounds (this time after the seventh country) I receive a message about a corrupted save. I think this happens when autosave starts. Sometimes something goes wrong and the save file becomes permanently corrupted. For now, this only happens in quick play solo mode, where I play most often with my championship template and own livery. I've never had a problem in clubs or multiplayer mode. I suspect something with the synchronization or the method of saving data. This is the only game where the save file gets corrupted. The strange thing is that after deleting all save files from the WRC folder in my documents, when I turn on the game, the data is restored. Maybe I should back up all my files every few days and restore them if they get corrupted? Or it requires a thorough analysis by you and possibly changing the way you save files so as not to lose any work and progress? Looking for the reason, I found the F1 23 forum where people also had problems with file corruption. Maybe this problem is global, some identical bug in the application causing data corruption. During this time, there was no failure in my internet or electricity connection. 

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Today 22.01.2024 i created again championschip template with 16 countries and 12 track. I rode 5 countries without any problem. In 6 country (Sardegna) i wanted to leave championship in mid stage. I clicked Quit, then a window with the save selection appeared, and after cklick save I received my favorite message in the game again 

CORRUPTED SAVE: A925C8C5-A2E25EEF-652B47E9.

This time I didn't click retry but I selected cancel and moved on to the next route. Then I changed something in the menu settings, I got out of the championship and when window with the save selection appeared I managed to save the game. I then checked whether my test livery remained in the editor or whether it was cleared as before. IT WORKED!!!!! My livery is still visible and championship templates have not disappeared.

@EA_Groguet if this is not lucky chance, the solution to the problem is to never click retry when the error message appears. You can add this info to the solutions https://answers.ea.com/t5/Technical-Issues/Warning-Quick-Play-Progress-amp-Losing-Save-Data/m-p/13248297#M1213

However, this is a serious bug and should be prioritized and resolved in future updates. Next time if this error appears, I will try not to click retry again (just cancel). We'll see if this option also works or it was just a lucky coincidence this time.

yes, there are no words in the dictionary of cultured people to describe the frustration after receiving this message - "save corrupted"

When the file first became corrupted on new profile 22.01.2024, then I received this message several times a day while playing quick play solo. So far, the method I described above worked and I was able to bypass the problem. Until today. While playing the championship, I was unable to save my progress because a message about a corrupted file kept appearing. I went through the loading screen several times and it was the same every time. So I left the championship without saving, then I went through a few time trials. Luckily, by some miracle, my liveries weren't wiped clean, but I'm not going back to quick play mode until it's definitely fixed. Im play with EA app, PC Win10.

TIP:

1. I also saw that the autosave file does not work from January 21, i.e. it does not update anywhere and the last date is January 21 before the first file corruption message appears (see attach). Maybe the problem lies somewhere in the lack of synchronization between the autosave and save files

2. The first message about file corruption always appears after crossing several countries in the created championship. Then it appears regularly several times a day (when I used the above workaround method). Maybe the problem lies in the size of the championship. I always create 16 countries and 12 stages. There is too many info to save or something.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

is this forum dead and no one comes here to see what bugs people report?

EA/Codemasters, do you even know about this? I wrote several times, but no one even replied that the problem was known. I am writing here with myself because I want to draw strong attention to this and document all my observations. I hope this makes it somewhat easier to find this error. So far it only appears in quick play solo mode and I haven't noticed it anywhere else

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hey there,

I have reported and escalated this issue to the Game Team. Hopefully, I have some info soon to share with you.

Thank you for your patience and sorry for the inconvenience.

-Groguet

Hey everyone,

The Game Team is investigating this issue and they were requesting some save files from your corrupted games to keep the investigation. Could you please attach your save file here on AHQ?

You might find it in: %localappdata%/WRC/Savegame/Profile

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-Groguet

@EA_GroguetHi,
here you can find all data from Profile:
https://drive.google.com/drive/folders/1J6VHALJr-lyEo-OaLzRUyIfDDfC_58_f?usp=sharing

i recorded short video where i show the "error" and a solution as not to wiped out own data (template, liveries, etc).

https://youtu.be/nOUPfrGjVvo

The solution was also described here:

https://answers.ea.com/t5/Technical-Issues/Warning-Quick-Play-Progress-amp-Losing-Save-Data/m-p/13248297#M1213

I described the details and my observations in this topic above. If you need additional information, then I'm happy to help. After the last file corruption, now the error appeared already on the second stage, when i continue my championship. 

PS>

In the video I also showed how to do it so as not to lose your data (from 2:12). Just u have to do is go through any part of the game that has a loading screen. Then save working again. Otherwise when you exit the game after message about save corrupted, after restarting, you will have to create your profile again and you will lose your data

@ojciecmajster Thanks for sharing with us the save file and the video! I have already shared this with the rest of the team.

Hi I've just had the same on Series X. Was midway through my quick play championship when my entire save game became corrupted while loading in to the next stage. Had the same error code 'a925c8c5-a2e25eef-652b47e9' and had to create a new profile upon re-entering the game, with all my offline saved data lost ☹️

Edit: Interestingly, I was also on the 8th event of a long championship (15 events x 12 stages) when this occured, the same as the OP as seen in the video they uploaded 😳