Ideas

New Spectator

1 month ago

I can't open the game

First things first, I use steam, now, I Uninstalled the game to install it again on my other SSD, after I download it again I just cant even access the Servers Lobby, Right after the openning animation the game crashes and gives no error notification.
I already cleared all the files and uninstalled and downloaded the game again 2 times, even in my old SSD and can't join the game yet.
already oppened the EasyAntiCheat and updated the apex AntiCheat but still no results, pls help

1 Comment

EA_Mako
Community Manager
1 month ago
Hey XISCYTHER,

If the game continues closing before you're even getting through to the lobby and you're not seeing an error message of any kind, it's likely there is some other program or process running that's preventing the launch.

I see you're playing through Steam, and while this article mentions the EA app, you can follow the same steps and suggestions to check for anything that may be interfering in this case. The one change to note will be that if you're adding Apex as an exception, you'll of course want to make sure Steam is added rather than EA app and double-check the install path.

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