I bought the EA pass last month to play F1 25, and today I decided to buy the game since it's on sale. I downloaded it and when I started it, I got a message that said ,,Your account is suspended" (I attached a photo). I checked my ban history on their site and it's says that I have no ban history. I haven't played with hacks or anything. When I had the game through the EA pass I barely played online but now I want to play 2 player career with one of my friends. I opened a case on EA help, but if anyone knows a fix I would be really glad to try it.
Ideas
Somehow I got my account suspended
3 Comments
- EA_Aljo14 days ago
Community Manager
Hi there. We can't help with banned accounts over the EA Forums. For more information on bans, as well as instructions for disputing them, please see the article here. Thanks!
- Al3x1onut13 days agoSeasoned Newcomer
I understand that but it's clearly a bug, that's why I posted it, because I just got a response from the disputed suspension and they said that I am not banned or suspended in any way, which is strange because the error still pops us.
- EA_Aljo12 days ago
Community Manager
Then it might be a different issue or you're logging in with the wrong account. Either way, it's an account issue that an advisor is going to need to assist with.
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