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yMaxCastiel07's avatar
yMaxCastiel07
New Novice
2 months ago

EAFC26 does not launch on Steam EA Javelin Anticheat crashing on Windows 11 25H2

Hello, I am having a serious issue launching EA SPORTS FC 26 on PC. I purchased the game through Steam.

When I click “Play” on Steam, the EA/EA Javelin Anticheat loading screen appears for a few seconds. After the loading finishes, everything closes and the game does not launch. No EA FC 26 game window actually appears, and no error message is shown on screen.

The game seems to crash before the first real launch, because no EA SPORTS FC 26 configuration or save folder has been created in “Documents”.

 

My PC meets the minimum requirements for the game.

Processor: AMD Ryzen 5 5500, 3.60 GHz

RAM: 16 GB

Graphics card: AMD Radeon RX 6400, 4 GB VRAM

System: Windows 11 64-bit

Windows information:

Windows 11 version 25H2

OS Build: 26200.8524

 

The error recorded in Windows Reliability Monitor is the following:

Source: EA Javelin Anticheat

Summary: Stopped working

Faulting application path: C:\Program Files\EA\AC\eaanticheat.gameservice.exe

Problem signature:

Problem Event Name: APPCRASH

Application Name: eaanticheat.gameservice.exe

Application Version: 1.0.59074.0

Fault Module Name: StackHash_1041

Fault Module Version: 10.0.26100.8328

Exception Code: c0000374

Exception Offset: PCH_BF_FROM_ntdll+0x00000000001627F4

OS Version: 10.0.26200.2.0.0.256.48

 

 

In addition, Windows Event Viewer shows several EA Javelin Anticheat logs saying that the game “fc26.exe exited unexpectedly”. In the event log file I saved, there are dozens of similar entries, all related to EA Javelin Anticheat. Most of them show code 0xFFFFFFFF, and in a few attempts the code 0x186AA appeared.

 

So the issue seems to happen during the Steam, EA App, EA Javelin Anticheat, and FC26.exe launch process. The game never actually opens.

 

I have already tried repairing EA Javelin Anticheat from the game folder. I also tried uninstalling and reinstalling EA Javelin Anticheat, clearing the EA App cache using App Recovery, manually uninstalling and reinstalling the EA App, running both the EA App and Steam as administrator, verifying the game files through Steam, updating the AMD Radeon RX 6400 driver, repairing or reinstalling the Microsoft Visual C++ Redistributable x64 and x86 packages, confirming that Secure Boot is enabled, disabling Steam, EA App, Discord, AMD Adrenalin and Xbox Game Bar overlays, testing with background apps closed, and checking Windows Update.

 

There are no additional updates available in Windows Update. I also looked for the EA FC 26 settings folder in Documents, but it does not exist, probably because the game never fully starts.

 

None of these steps solved the issue.

 

I would like to know if there is any known incompatibility between EA Javelin Anticheat and Windows 11 version 25H2, build 26200.8524, because the crash is happening specifically in this file: C:\Program Files\EA\AC\eaanticheat.gameservice.exe, with exception code c0000374.

 

This does not seem to be a hardware issue, since my PC meets the minimum requirements. It also does not seem to be a simple Steam issue, because the recorded crash is related to EA Javelin Anticheat.

 

Please, could the EA team check whether this EA Javelin Anticheat crash on Windows 11 25H2 build 26200 is already known, and whether there is any fix, beta version of the EA App/Javelin, official workaround, or estimated update?

Thank you.

1 Comment

  • Hey,

    I'm experiancing the exact same issue not only on Steam but everygame that required EA AntyCheat, After almost one week of trying to fix it I faield. After further reasearch it does seem like the issue appears on the new Windows 11 build 25H2 as you mentioned. 

    I'm also waiting to hear any update on this!