Hi All, This post makes me very frustrated with EA and SONY. I purchased the pre-order deluxe edition of NHL 25(Over $120!!!!) and after playing for less than 2 hours my game crashed saying "Failed ...
Ideas
EA_Aljo
Community Manager
Community ManagerDid this happen when opening a pack and receiving items with a blank OVR? Also, please send me a private message with your Xbox gamertag/PSN ID. Thanks!
Psn: WhiteShadow99
I receive the same error code of CE-108255-1 when trying to launch Nhl 25.
This has become super frustrating and started 2 days ago. I cannot lau ch the game at all as this happens at the loading screen.
If I log into my friends profile on my ps5 I can launch Nhl 25 completely fine and play it... what is wrong with my profile!?!?!
- EA_Aljo
Hello. Try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data.
- EA_Aljo
Hi there. Apologies for the late response. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!