Ideas

ElderBurryaga's avatar
ElderBurryaga
New Spectator
7 days ago
Status:
Investigating

Graphics Settings Fail to Save (NOT Duplicate)

I read that this issue was "fixed" in the latest update, but I am sad to report that this is untrue. My game always launched is 640x480 now.

The game only loads this resolution AFTER it loads my config. In the initial menu, where you can hit Start, my resolution is 1920x1080 (normal).

When I try changing my config and applying the changes, no matter how many times I reapply the changes or switch successfully between Fullscreen and Borderless, the changes remain unsaved. Sometimes the message warning me of unsaved messages does not appear, but they remain apparently unsaved and stuck on 640x480. I am completely unable to save changes to my graphics settings that are respected when I restart the game.

Things I've tried:

1. Removing %LocalAppData%/Skate, the local directory for configs, saves, and exports. This appeared to slightly improve performance, but does not fix the settings bug.
2. Verifying the integrity of game files on Steam. When I do this, the game consistently fails to validate exactly 3 files. These three files WILL verify if I check game integrity immediately after downloading them. HOWEVER, after launching the game exactly ONCE, *every time*, they will become broken, fail to validate, and be reacquired. Tested many times in a row.
3. Reinstalling the entire game AFTER clearing %LocalAppData%/Skate of all files and folders, hidden or otherwise. This reset the game to Ultra Fullscreen, but as soon as I tried adjusting graphics settings, the game bugged again. 
4. Updated my 4070 TI Super to 591.44, the latest Nvidia driver for my card. No change.
5. I briefly attempted despair, which also failed to prove itself useful.

Also, during this process, I crashed multiple times, so I am including a zip of my crash logs.

(This update has been pretty rough. I really hope the game can survive this, because my community is losing more active players by the day.)

8 Comments

  • MamboNo666's avatar
    MamboNo666
    Seasoned Rookie
    8 days ago
    • Description of the issue:
      During the "Configuring..." load at the title screen the resolution will be reduced to seemingly the lowest setting. Changing the settings will fix it during the session, but the issue returns every time the game is launched.
    • Steps to trigger/reproduce the issue:
      Launch the game and press start on title screen.
    • Platform: Steam on PC
    • Troubleshooting steps already performed: 
      Launch in Windowed - resolution scales to window size properly, however the window always opens at a size smaller than full screen. Issue returns when changing settings to Borderless or Fullscreen after this.
      Launch in Borderless Fullscreen - same issue
      Launch in Fullscreen - same issue
      Verify game files - same issue
      Driver update - same issue
      Driver rollback - same issue

      DxDiag attatched
  • Ch333ba's avatar
    Ch333ba
    Seasoned Adventurer
    7 days ago

    +1 Unfortunately very much not fixed. Still happening to me despite renaming the files and reinstalling/Windowed and borderless. All drivers up to date. For the past few weeks, my startup flow for the game has had me hitting Alt+Enter x2 every single time I load in/change servers. 

    Agreed with the updates comment too, these last few updates have been giving me worse and worse stability issues (5600X w/RX 6650XT) , I barely try to workaround them anymore and definitely not trying to make any of my friends play this. Extremely annoying, and very sad to think it's going to be like this for months til next update. 

     

     

  • MacKhai's avatar
    MacKhai
    New Traveler
    7 days ago

    Same here. I tried to replicate the issue and the solution. Somehow, I managed to fix it permanently but Im not sure if it work for your case though. 

    Here's what I did;

    • Set your desired resolution (Eg. 1920x1080)
    • Do not press apply.
    • Switch to "borderless fullscreen" then press apply. 
    • You'll notice the "apply" button is gone.
    • Exit and restart the game to see if the changes is made.

     

    There's another method but "this is a low chance rate";

    • Set the resolution to 640x480 and apply.
    • Change it to 1920x1080 but press cancel instead. It will visually revert back to the lowest resolution. (640x480)
    • Select 1920x1080 again BUT switch to "borderless fullscreen" instead.
    • Press apply.
    • You'll notice the "apply" button is gone.
    • Exit and restart the game to see if the changes is made.

     

    Hope this solve this issue for you or anyone facing it.

    After that, I dont dare to touch or change any settings ever again. 

  • MacKhai's avatar
    MacKhai
    New Traveler
    7 days ago

    As the title says,  every time I logged in, the game would set to 640x480 no matter what and the game wont let me save my graphic settings for some reason even I pressed apply mutliple times. (Everything's on ultra and 1920x1080 with the latest game update installed.)

    Before 0.29 or the Character visual overhaul, it worked fine but it's getting annoying and could affect my gameplay experience if the problem persist. 

    After replicating the issue and the solution, I managed to fix it permanently. (**However, I cant guarantee it will work for anyone's case though. )

    Here's what I did;

    • Set desired resolution (Eg. 1920x1080)
    • Do not press apply.
    • Switch to "borderless fullscreen" then press apply. 
    • I noticed the "apply" button is gone.
    • Exit and restart the game to see if the changes is made.

     

    There's another method but "this is a low chance rate";

    • Set the resolution to 640x480 and apply.
    • Change it to 1920x1080 but press cancel instead. It will visually revert back to the lowest resolution. (640x480)
    • Select 1920x1080 again BUT switch to "borderless fullscreen" instead.
    • Press apply.
    • You'll notice the "apply" button is gone.
    • Exit and restart the game to see if the changes is made.

     

    After that, I dont dare to touch or change any settings ever again as it will reoccured and I have to do the procress all over again. 

  • Ch333ba's avatar
    Ch333ba
    Seasoned Adventurer
    7 days ago

    Sadly these didn't work for me, I hope it does help someone else though! Thanks for the suggestions!

  • MacKhai's avatar
    MacKhai
    New Traveler
    7 days ago

    That sucks man. I noticed I forgot to add in a few more steps for the 2nd method and I just updated it. 

    Let me know, if that works for you!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey everyone, thanks for letting us know about that! I will ensure that the information is passed on to the team. 

    In the meantime, I would like to thank MacKhai​ for sharing a workaround, and suggest that those who are still experiencing the issue try the steps mentioned by MacKhai​ here.

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