Stuck in ship tutorial

I am running the game on the most up to date version of the app on my PC that was installed on the 12 of November through the EA launcher. Account was created on the 12 of Nov 2025. I stopped the game via task manager to no effect. I uninstalled and reinstalled to no effect. I have been unable to get beyond the series of prompts up to clicking on Mace Windu character portfolio.

Ally code is "445-642-454".

I used a method described in another thread to get the ally code. Characters> Aayla Secura> click on her shards> above the "Cost 200 guild points" click the go button> close shipments page> manage> click your name (ally code at bottom.

Having the same issue as other people where the game locks you into the ship tutorial and cannot get click anything until you get to mace windu character. But when I return home it locks into the tutorial again. I cannot get to my ally code because its locked. 

I'm also stuck, please help me fix 

Ally code 956478594

Hello, exactly the same.

My ally code 439-868-342

I'm also stuck there please help here is my ally code 

556-166-842

Stuck in tutorial loop at level 25 that shows how to switch between ship and character but message keeps re appearing when you go back out to main cantina screen. Please help! Ally code: 771-418-339

I have the ship tutorial bug, my ally code is 459-416-311

Any plans to fix accounts soon?  Not really great impression for people who started new accounts. Very frustrating and disappointing that can't even play the game now. Missing out on  rewards and game progression. Hopefully someone will assist with this issue soon.

I am experiencing the crew tutorial glitch loop as well. My ally code is 215-357-738