katieleahclark I merged your post with the dye issue but could you please create a separate report for the upgrade parts not being available. Make sure you are on your home lot and click throught the more choices menu to make sure it's really missing.
Tested this on my game and bought some dye.
Could you both try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
ok after playing for about half an hour, it went back to not recognising the parts in my inventory for all parts and dyes.
im also having the problem of there being no "order/purchase parts" from a computer that katieleahclark mentioned
Would you be willing to share your save with me ?
If so, upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.
I can't duplicate the issue on your save either
To be sure, when you tried a clean folder, you did just put the save back, nothing else ?
That's weird, as the dyes are still not showing up even on a fresh, new, repaired game, with nothing of my old game transferred over. Now I can't even buy upgrade parts, the option isn't there (new sim has level 5 handiness, so it should be there)
And yes, last time I did just put my saves back, but it seems that even that isn't the issue. Maybe it's my laptop? but thats new(ish). It's a MacBook Air M4 2025, with no other problems. So I don't really know what's going on
The Sims Team
