Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
Hello,
Thank you for the advice. I did all of this and started a new build to test. The issue of saving progress and the progress disappearing still happens, but it will now let me save the build to my library so I had to keep saving it to my library instead, and then placing it back when I returned to the game.
However, when I moved the tray file of the build I'd been working on (the one where I noticed the progress issue) to the new folder, it wouldn't let me save it to the library. All the issues I had with it in the other game/folder, still occured.
I've moved it back to it's original folder now, but I'm not sure what to try next
