[CL] [LS] White Screen/Endless Loading when loading world with penthouses

Yep, one in Ciudad Enamorada and other in San Myshuno, and both of this maps freezing since I switched to another household by cheat from another maps, but cas keeps still freezing in every household.

When I click on the penthouse to enter it after the event in the Fashion District  ends, an infinite loading window appears (no one lives in the penthouse anymore and it's sold).  

Hi Sabirah​ 

Is your Sim living in a residential rental on a penthouse lot ?

going to merge this into the thread with the same LE.

My game freezez on loading screen anytime if I try to travel or go to CAS, I tried without all the mods and even with different save files but I still keep getting lastUIException like this:

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>2487886fc0f416d768e6b87a</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-08 19:17:40</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>(AS)widgets.GameEntry.controls::MapTag</categoryid><desyncid>2487886fc0f416d768e6b87a</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.GameEntry.controls::MapTag/HasGetaway()&#13;&#10;    at widgets.GameEntry.controls::MapClipBase/SetupLotRollover()&#13;&#10;    at ()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10;    at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10;    at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=6551&#13;&#10;Client Session Time: 27.50&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,566,0,6079&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2070  32.0.15.8142, GUID: 3FB5E235-A90A-11EF-8A43-CBFFC51CF6D3&#13; &#10;</desyncdata></report>
</root>

I wonder if this is going to be repaired? I made an apartment out of that giant place with the pool in the city. I made a few separate apartments, but left the kitchen, b-ball court, and pool as a shared space. I really liked it, because it made better use of that monstrous place. Now I can't go to the city anymore. Hopefully the next patch makes the city usable again. 

HI KrazySimChick​ 

thank you for providing information.

Yours is a known issue with residential rental lots on penthouse lots. I've merged your post with the main thread. Please upvote and see first post for a workaround.

Same here. Been driving me insane trying to figure out what could be causing this. Removing mods and shaders make no difference. I even deleted and reinstalled the game twice. CE world screen won't even appear on a fresh save 🤪

Hello! I am currently having an issue with endless loading screens when I try to go to manage worlds in my current save. I was previously playing in build/buy mode in Nordhaven with no issue before but now for some reason I keep having issues with endless loading in San Myshuno. Whenever I open my save after just playing in build/buy mode, my game defaults to the Bheeda household in San Myshuno when I reopen the game. I have taken all my mods out and repaired my game and continue to have the same issues. This is the LE I get:<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>dd471b6ad876aae168e54b14</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-07 17:19:36</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>(AS)widgets.GameEntry.controls::MapTag</categoryid><desyncid>dd471b6ad876aae168e54b14</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.GameEntry.controls::MapTag/HasGetaway()&#13;&#10;    at widgets.GameEntry.controls::MapClipBase/SetupLotRollover()&#13;&#10;    at ()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10;    at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10;    at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=12097&#13;&#10;Client Session Time: 28.97&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,566,0,6079&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2080 Super with Max-Q Design  32.0.15.6109, GUID: C6D61CCF-F0EF-11EF-9D35-B4B2A439A18F&#13; &#10;</desyncdata></report>
</root>

there was no new one created just now but here are the newest ones from two days ago when the issue started happening: 

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>743ab2aa7582c2c68e3e25e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-06 15:43:30</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>(AS)widgets.GameEntry.controls::MapTag</categoryid><desyncid>743ab2aa7582c2c68e3e25e</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.GameEntry.controls::MapTag/HasGetaway()&#13;&#10;    at widgets.GameEntry.controls::MapClipBase/SetupLotRollover()&#13;&#10;    at ()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10;    at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10;    at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=27912&#13;&#10;Client Session Time: 46.09&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3080  32.0.15.6094, GUID: EB5C0318-0298-11F0-BC47-D8BBC195121D&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>743ab2aa7582c2c68e3e25e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-06 15:44:54</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>743ab2aa7582c2c68e3e25e</desyncid><systemconfig/><screenshot/><desyncdata>ReferenceError: Error #1065: Variable widgets.GameEntry.Neighborhood.Nhd117425.Nhd is not defined.&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion()&#13;&#10;    at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/SendShowHideMapMessage()&#13;&#10;    at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/ShowNeighborhoodMap()&#13;&#10;    at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/OnGridFadeOutComplete()&#13;&#10;    at olympus.motion::Tween/updatePosition()&#13;&#10;    at olympus.motion::Tween/Tick()&#13;&#10;    at olympus.core::Ticker/OnEnterFrame()&#13;&#10;rtim=36354&#13;&#10;Client Session Time: 46.09&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3080  32.0.15.6094, GUID: EB5C0318-0298-11F0-BC47-D8BBC195121D&#13; &#10;</desyncdata></report>
</root>

jasmineartho​  Did you create a residential rental on a penthouse apartment?  That's a known bug.

Either way, please provide a lastexception file from when you try to load the world.  Here's how:

[START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130