Ideas

calendulapetals's avatar
calendulapetals
Rising Novice
4 days ago
Status:
Reviewed

Corrupted House? Cannot load other lots or move households.

In only one save file, I am encountering a strange problem. I am able to load my one played household in their home, but if I try to travel with them, or go to any other lots, the lots all over various worlds are empty. They appear correctly in the map screen, but when they load up there is nothing there. One lot in San Myshuno also seemed to have its height set strangely, so that there is a giant hole in the world where part of the lot should be.

I am on generation 4 of a legacy, I really don't want to lose the family or their house. Being able to move out with my furniture would be an acceptable fallback, but that is giving an error also (see below)

Other save files seem unaffected.

I have tried:

  • Removing all mods. Still happens.
  • Repairing my game. Still happens.
  • Recovering old versions of my saves using the in-game recovery and also using external backups. Still happens, going back several days. 
  • Resetting my game by renaming my "Sims 4" folder. Still happens
  • Moving my sims out of their lot with their furniture: I get error 801, and after that point lots take infinitely long to attempt to load. Or sometimes crashes to desktop.
  • Moving my sims to another save file using the library: The sims move over just fine, but when I try to place their lot from my library, it says "System Error" in red near the UI popover. It then gets stuck in an infinite loop of trying to place the house, and getting another system error.

A copy of my save file is available here: https://drive.google.com/file/d/1R0KKlPs2Qxaw5MSihvhwmXtLHg88LA3k/view?usp=drive_link

3 Comments

  • In my quest to save my legacy file from this disaster, I tried bulldozing the house, thinking there was some bugged item in the house causing problems. The problem still happens.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there calendulapetals​ 

    Would you be willing to also provide any backups of your saves that are currently unplayed so we can look into this further? You could also provide your entire Sims 4 folder zipped up instead. If so, please send me a private message with a link to the file. 

    Thank you!