Ideas

MooellaOfficial's avatar
MooellaOfficial
New Spectator
8 hours ago
Status:
New

Eternal Loading & Game Not Responding To Controls - Xbox X

I have had problems with the game not loading the save files on the save menu UI and I am instead stuck with an eternal loading icon that would usually appear when it’s loading the save files to pick from. 

So I tried to exit to managed worlds to see if it would work on the map mode but then I just got stuck in an eternal transition loading screen.

The game is also not responding to any control commands, meaning if I click on a roof piece and go to move it, it will allow me to ‘move’ the roof and it will show the green outline of where it will be placed once I let go, accept it won’t actually change the roof. It does the same with every other control too. It won’t change build menus from build to buy. It won’t allow me to place objects or change the terrain, it doesn’t even load the options for me to do it. 

It typically happens two minutes in to loading my last saved game.

I had cleared cache on my Xbox.

I have uninstalled and reinstalled the game.

I have cleared my Xbox profile and then added it back. 

I have even made a new sims 4 save and the problem is still happening.

These two issues were happening occasionally before the latest update, but now it’s happening continuously. 

It also seems to happen the most when I’m adding and or moving roof pieces? 

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