Failed to launch error/Fully Black Screen when using CC

Game: The Sims 4
Platform: Mac
Patch Version: 1.122.212.1230 (latest hotfix)

Issue:
After the most recent update and the supposed to fix the patch, my game is still crashing on startup and/or missing large amounts of my custom content (CC)—and I have no mods installed at all. This is unacceptable. The update has completely destroyed my game experience.

Steps to Reproduce:

1. Update The Sims 4 to the latest version.
2. Launch the game with CC enabled but no mods installed.
3. Observe crashes on startup or missing CC in CAS/Build Mode.

Expected Result:
All previously working CC should load properly, and the game should launch without crashing.

Actual Result:

• Game crashes immediately or won’t open properly.
• Large portions of my carefully curated CC are missing or broken.
• Problem persists even after the recent patch that was supposed to fix these issues.

Additional Comments / Frustration:

I am beyond frustrated. I’ve spent countless hours curating CC that makes the game enjoyable and personal. The update has stripped all of that away, turning the game into an incomplete, unstable mess. What’s worse, EA released a patch promising to fix CC issues, but nothing has improved. This isn’t just an inconvenience—it’s a complete failure in maintaining player trust and game stability.

Why should loyal players suffer because EA’s updates don’t support custom content properly? This game is about creativity and customization, and right now it’s unusable for anyone who relies on CC. Fix your update process, or stop breaking the game for your community.

Request:
Investigate this ongoing CC and stability disaster immediately. Provide a clear fix for crashing and missing CC that works for players with only custom content installed. Communicate transparently about what is being done to prevent future catastrophes with updates.

Enough is enough. This patch is broken, and it’s ruining The Sims 4 for a huge part of your player base.

After I bought this stupid moola mt game doesn't opens anymore. Ever since 18 march. This is sincerely stupid and ridiculous.

I thought I'd try this and had very little hope because everything hasn't worked consistently and I have been trying to not buy into the conspiracies. But it worked. Immediately. I actually don't have the words to describe the way EA and the Sims team has failed all of the community by playing into these corrupt money grabbing tactics.

Sorry, I hope EA can fix this, I can at least play even though its mildly annoying.

Hi, thanks for the tip, doesn't work for me unfortunately 😔

Hi !

I've tried to rename my 'Electronic Arts' folder and launch the game with a fresh folder, it worked.
Then I started to create a folder and put some gameplay mods in it, it also worked.
Then I got cocky and created a CC folder, then proceeded to copy a 15gb bunch of CC in it, and it failed to launch.
Since the update I had 1 or 2 instances when the game could actually launch, but that's it. I had tried the 50/50 method but sometimes it could fail to launch with the same batch of mods it succeeded to launch with, so I can't rule out one in particular.
I'm thinking it may be about maybe a number of files, or maybe files up to a certain size (I've got hair and skin that can be quite heavy), even though I haven't tested it yet.
Good luck bringing our game back !🤞

For ME this is related to the  Resource.cfg file that is regenerated in the MODS folder when the game is started. When I go into the MODS folder and delete this file my game loads fine WITH CC. When I exit the game and restart it, I get the Fail to launch again. So. EACH time I start my game WITH CC I have to delete Resource.cfg before starting. Hope this helps somebody.

Trust me many of us have known this and commented as much when the forum thread was first posted but were met with silence and useless troubleshooting, the only vindication is that we were right and it’s a serious f up on EA’s end about how they reprogrammed CC files being read, clearly a major issue since it’s going to take them into next week to rectify.

Individually, all mods work, but when I put them together, my game either won't load or loads into a black screen with the music playing in the background. 

Which CC did you have that were corrupted? Asking so I know just in case I have those files.