Ideas
I have the same problem. Since i bought it...
Product: The Sims 4
Platform: PC
language: German
How often does the bug occur?: Every time (100%)
What is your current game version number?: 1.113.291.1020 DX9
What expansions, game packs, and stuff packs do you have installed?: a lot.
Steps: How can we find the bug ourselves?: Successfully resolve a tenant event.
What happens when the bug occurs?: notification appears: "nothing was done to resolve the event" and the unit rating goes down. The Sims also get angry feelings about it.
What do you expect to see?: The notifications and moodlets to reflect that I successfully resolved the tenant event.
Have you installed any customization with the game, e.g. Custom Content or Mods?: No
Did this issue appear after a specific patch or change you made to your system?: No. I get the problem with the installing from "to rent".