[FR] Every tenant event successfully resolved is instead treated as a failure

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Spanish
How often does the bug occur? Every time (100%)
What is your current game version number?1.110.265.1230
What expansions, game packs, and stuff packs do you have installed? For Rent, Cottage Living, Cats & Dogs, Seasons, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Snowy Escape, Eco Lifestyle, Werewolves, Vampires, Realm of Magic, Dream Home Decorator, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Strangerville, Jungle Adventure, Journey to Bantuu, Crystal Creations, Moschino, Tiny Living, Laundry Day, Vintage Glamour, Cool Kitchen, Backyard, My First Pet, Perfect Patio, Toddler, Movie Hangout, Fitness, Bowling Night, Romantic Garden, Spooky, Luxury Party, Paranormal, Nifty Knitting, Kids Room, Decor to the Max, Blooming Rooms, Industrial Loft, Courtyard Oasis, Incheon Arrivals, Country Kitchen, Bust the Dust, Throwback Fit
Steps: How can we find the bug ourselves? Have 1 tenant renting a bedroom and ensuite bathroom in my property. My property has 3 units: 1 tenant, home unit, under construction unit. I get a maintenance event and travel to the tenant unit and fix the problem IMMEDIATELY without even approaching the time limit.
What happens when the bug occurs? After I fix the problem, I get a notification saying that I didn't do anything and as a result my rating went down, or it will say that the tenant fixed it on their own and as a result the rating went up, but it never acknowledges my input for fixing the issue.
What do you expect to see? The system generates a notification that I have resolved the issue in a timely manner and I get some sort of something. I honestly don't know what to expect because it has never worked properly so I've never experienced it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? no
Please describe the patch or change you made.