[FR] Every tenant event successfully resolved is instead treated as a failure

I'm having this same issue. All my quests (bugs or water leak) says I didn't complete it even though I personally took care of the issue. The clock doesn't even fully run out of time before I'm done. It just stops.

Same, console

i've just started using the expert maintenance person, but my Sim isn't too concerned about money... even though somehow the tenancy income has dropped to 88... And i had to replace the oven twice at 750 a time... and the pop up info on the right just got stuck again... oof so many annoying things about this pack... it's just not lucrative for Sims. At all

Guess what guys, people keep buying the pack even tho its been broken for a year lmao. It's not even funny at this point, I will personally start  looking into this since EA is not doing anything. I might be back in a few weeks or maybe not

I think it's a bug but just wanted to check...

So my Sim bought a lot, built a unit, got a tenant... whenever the tenant complains, I shoot straight over with my Sim, BUT twice now it said within a few moments of arriving "nothing was done and so ratings went down" like ?!

My Sim isn't entirely concerned about any potential money loss, but like the second time was a ghost... I went to talk to it when it finally spawned, she started to yell at it and POOF

"nothing was done" even though the time bar had literally JUST started?!

I'm also having this issue on MAC

Same issue, new on legacy save. Doesn't matter what I do, if I send a contractor or go myslef, always fails. 

Happy to send save file if it helps.

EDIT: Did some digging to find out how to find the save file.

https://drive.google.com/file/d/1AOnIs4J5euE8At9tHLFD5a9UQVt_0XrJ/view?usp=share_link

Having the same problem. I can replace the item or do whichever option the problematic item has and each time i get a notification stating nothing was done and my property rating has gone down, because of it. My property rating stays at a 1 star because of this bug

Same problem - PC
When I attend to a landlord event to fix the toilet, it fails me.  This has happened each time I have attended the event and lowered the renal rating.  This has occurred when I replaced the item and manually fixed the item.

Same issue, PC, no mods. Done multiple tenant events successfully treated as failure. Save file attached. So far had the following:

• Right before last save: Bug infestation - used "stomp" vs fumigation
• Trash overload
• Water leak

https://drive.google.com/file/d/1tYmoqeX09Vz5hIUOzdZbbUgLF_jhae6A/view?usp=sharing

My sims are currently the landlords, however they were previously tenants at a pre-built property and could not resolve tenant events successfully either.

• Product: The Sims 4 - For Rent
  Platform: Windows 11 Pro
  Which language are you playing the game in?  English
  How often does the bug occur? Every tenant event in "For Rent"
  What is your current game version number? 1.114.46.1030 DX 11
  What expansions, game packs, and stuff packs do you have installed? For Rent, Lovestruck, High School Years, Get To Work, Eco Lifestyle, Dream Home Decorator, Cottage Living, City Living, Cats & Dogs, Dine Out, Grunge Revival Kit, Vintage Glamour, Tiny Living, Spooky Stuff, Incheon Arrivals, Romantic Garden, Realm of Magic, Parenthood, Paranormal Stuff, Outdoor Retreat, My First Pet, Modern Menswear, Laundry Day, Kitchen Clutter, Kids Room, Home Chef Hustle, Holiday Celebration, Greenhouse Haven, First Fits, Fashion Street, Desert Luxe, Decor to the Max, Cool Kitchen, Industrial Loft, Book Nook, Blooming Rooms, Crystal Creations, Life of the Party, Up All Night
  Steps: How can we find the bug ourselves? Either be a tenant or a landlord and attempt to resolve a tenant event with the non-monetary option (i.e stomp bugs vs fumigate)
  What happens when the bug occurs? Immediately after event is completed by sims, notification says event was failed and unit rating will go down. 
  What do you expect to see? The system generates a notification that I have resolved the issue successfully. 
  Have you installed any customization with the game, e.g. Custom Content or Mods? No
  Did this issue appear after a specific patch or change you made to your system? No

Other Notes in case they are relevant:

• Sims 4 originally "purchased" through Steam (Steam icon in EA launcher)
• Some packs purchased through Steam some through EA launcher
• Account has been logged into several computers over the years so saves on multiple computers

Just bought for rent and I am having the same issue on PC. I have had 4 different events now. I fix or replace item or confront ghost and still it says I failed and rating drops.