Ideas

Maimira's avatar
Maimira
New Spectator
1 year ago
Status:
Under Investigation

[FR] White Screen when loading world with residential rentals

I have the Sims 4 for Playstation 4, it's the most recent update available for the system. I made a rental residential lot with 4 units in newcrest, saved the game, and closed it. The next day I tried to open back into newcrest and when I selected it from manage world I got a white screen and nothing loaded. I could still open the options menu and gallery. I waited 5 minutes, nothing changed. 

So I exited to the main screen, re loaded the game, went into a household and tried to travel to newcrest, same thing happened. 

I exited to main screen again loaded a different save, and was able to travel to newcrest on the save that did not have the rental. 

Packs if relevant:

For rent, book nook, Simtimates, Crystal creations, High school years, My wedding stories, Desert luxe, Carnaval steetwear, Decor to the max, Cottage living, Dream home decorator, Paranormal stuff, Snowy escape, Eco lifestyle, Discover university, Realm of magic, Tiny living, Get famous, Luxury party stuff, Spa day, Seasons, Perfect patio, Romantic garden, Movie hangout, Get together, Cats and dogs, Dine out, Vintage glamours, Parenthood, Get to work, City living, Cool kitchen, Vampires

Edit By Crinrict: Adjusted Title

Edit by crinrict

Update 2025/1217

Penthouses have been fixed.

UPDATE 2025/0911

Seems apartment worlds are affected now too. Please use this thread if you build any residential rentals in the worlds you can't load. 

Use this thread for worlds with penthouses: [CL] [LS] White Screen when loading world with penthouses | EA Forums - 12605482 

Create your own thread if you have the issues in worlds that don't have either

----------------------------

This issue is caused by bugged residential rentals and often happens when you change the lot type back and forth.

You can find a tutorial in my blog on how to fix it: https://sims4.crinrict.com/eng/2020/11/mod-related-white-screen-when-travelling-to-new-world/ but the S4Studio one is still very experimental. I had it work and not work depending on the save.

Disabling for rent, then saving the game without it and then reinstall it is the best method although you will loose all content from the pack and it will reset the world. Some people also reported that doing this deleted the lot altogether (like there was no lot to build on anymore afterwards).

You do any fixes at your own risk so please make backups. 

 

98 Comments

  • I play on Xbox so no mods or anything. I finished building an apartment complex in Tomarang and when I try to go to the world I get an infinite white screen. I can go to any other world no problem. I can move my cursor around but if I do anything and I mean anything the game crashes. I didn’t save the building or anything in that world to gallery so I need it back please. Any suggestions or recommendations would be great. 

  • Jay_Lolo33's avatar
    Jay_Lolo33
    New Spectator
    24 days ago

    It is unfortunately. I really don’t want to lose that build thou

  • crinrict's avatar
    crinrict
    Hero+
    22 days ago

    Hi Jay_Lolo33​ 

    I merged your post with the bug report then. Solutions are very experimental but if you want to send me your save, I check it.

    Just upload somewhere and DM me the link.

  • moeller175's avatar
    moeller175
    Rising Newcomer
    21 days ago

    Can't load Nordhaven and Gibi point. 
    The screen just go white. 

  • crinrict's avatar
    crinrict
    Hero+
    21 days ago

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • Did you build any residential rentals there ?
  • crinrict's avatar
    crinrict
    Hero+
    15 days ago

    Hi nepotsi​ 

    are you still having issues with this ? Could you provide the info asked in my earlier post ?

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