I have waited for all the updates, I have no cc mods, I uninstalled the game and redownloaded it, but my sims 4 still is on the infinite loading screen. IT BEEN WEEKS Can anyone please help me
Ideas
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- Status changed:NewtoIncomplete Report
Could you please provide the following information
- Did you never have mods/cc or remove them ? Please pick a thread tag for that.
- Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
- What error code are you getting ?
- When are you getting infinite loading ? When trying to load a specific household ? Any household ? Any save or when trying to load the game itself (before getting to the main menu)
- I removed all mods - and redownloaded the game completely
- I do not see any - would it be in a specific folder
- infinite loading screen when trying to load the game itself
they would be in the main documents folder.
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
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