Hello I'm back again

Hi I play The Sims 4 on the console and as I mentioned in my last post I love new update and everything else I came with it but I do have a big problem with the game freezing during gameplay at any time it is not a.m. anymore it's all the time and I don't play and fast forward mode it just gets stuck and freeze at any time and also when I save my game this pops up on my screen I'm going to try to upload the video so you can see what I'm talking about when the game freezes during gameplay when I save the game the graphics looks fuzzy after I save the game I'm just asking if it can get fixed so everyone that is playing on the console or having this issue and have a good gameplay thank you