[HR] Issue when trying to greet a Sim while riding

Hi xxKlotopiaxx​ 

by greet you mean an introduction ? Does it matter which one ? I can't duplicate with introductions on PC but maybe you mean something else.

Greetings !

Thanks for your reply.

The order to the horseriding sim is : "Greet friendly" . I did not try another kind of greet ... actually i avoid this acting, because of this bug.                        But i remember horseriding sims talk to sims (non played - they already know ) and that didn't cause problems.

 [ here I had to complete the description of the flipping sim-positions : apperently invisible sitting on the horse . Short animation of climbing off the horse (the climbing didn't work). And standing in the world. ] 

I hope this answers your question.

THANKS  you for your great work !

P.S. : Yes , friendly introduction

- and i am playing on xbox-one (not PC)

Thanks for confirming.

Yeah, I'm aware you're on console. Just saying that I can't duplicate this on PC so it might be a console issue. Hopefully others can chime in.

xxKlotopiaxx​   Hello!  I'm sorry you are having this trouble.  I checked this on Playstation 5 and didn't encounter the issue that you described.  Maybe it is an issue for Xbox One?  Perhaps someone else who uses that system can check it.

One thing you may try is a power cycle.  This should clear all cache files which can sometimes resolve issues with games.
- Exit the game if it is open, then power down the system using the menus. 
- Wait for all the lights to stop flashing. 
- Then unplug the system from the power source.  You may wish to press the power button again to ensure there is no remaining power. 
- Wait at least 30 seconds. 
- After that, plug in the system and press the power button to turn it back on. 
- Launch the game and check if you are still having the issue.

If you are still having the issue, do you mind providing some more details?  Please answer these questions if that is okay.

Did this happen with a sim you created or one that you got from the Gallery or one of the sims that is premade and exists in the game already?

What are your sim's traits?  The household I tested is the premade sim called Don Gooseman and his horse Duke.  Don has these traits:  Horse Lover, Loner, Loves Outdoors, and Collector.

Thanks for your comment ...

I already regularly disconnect the console from the power supply, because of the persistent recurring forced automatic graphic-adjustment ! ! !

... So many questions ...            i remember it was an "ingame" born child of my sims-family (the parents were a download). I give the order for a slowly horseback excursion - while she was doing this (the icon in the bottom left shown aktive) i give the command to introduce herself friendly to "random np sim" ...       

  i am pretty sure, she was a dog- and horse-lover.

I thing it was a konflikt : she has to dismount the horse and then greet - i guess this does not work and causes this "flipping"...

I had this before twice ... but i can't remember the details - only - i think those were adults ... 

 playing with Horse Ranch, i sometimes get the impression that horseback riding and other commands are working unreliable together.

As i wrote , i avoid greeting while riding a horse, and in the future i will give more spezific orders :  1. end horseback-riding, 2. dismounting , 3. introduction to a stranger.

                              Playwell

xxKlotopiaxx hi there, I've tested this on Xbox Series X with all packs, it's working for me but I do get a strange bug while dog walking that has similar animations to what you describe here. I reported it on our previous bug reporting system. I tested on Sienna and Flapjack who are premade and on their offspring who I created in the game, Sienna's YA daughter and Flapjack's son. 

But I have a couple of steps you could try if a powercycle doesn't help and then if nothing resolves the problem if you could pop back and let us know if that's ok.

Firstly I'd try uninstalling and reinstalling your game and packs. See if that helps. If not you can also clear your locally saved data and sync up with the cloud again by selecting Sims 4 on your console home screen using the menu button (3 lines) go to Manage Game and Add-ons>Saved Data. You'll see 2 sets of data, pick the set next to your gamertag/username and select delete from console only (this step should be carried out while the game is not running). Then immediately load up your game and it will sync up with the cloud and retrieve your data. That's a tip I got from Xbox Support years ago and I do this regularly. Hope this helps.

xxKlotopiaxx​ Thank you so much for sharing that extra information.  I tested again with a child sim but could only test with the horse-lover trait since I don't have the Cats & Dogs pack.  I didn't have any issues with the child doing the friendly introduction on horseback. 

I want to test my game with downloaded sims and a child born in-game but that may take a while.  In the meantime, perhaps you could try the suggestions posted by  simsplayer818​ ?