[IL] Sims don't use beach ladder/dive off dock

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• What platform are you playing ?
• Did you test multiple houses or just this particular one ?

My sim will enter the ocean via the ladder vicinity next to it by jumping or cannonballing into the water but never use it to get out of the water. I've highlighted the route they take to get out of the sea and back to land in this pic. As you can see the ladder is right there but they always choose the long way round to get back on land. 

On ps4 no mods etc, I don't have any other saves or families apart from this one to test. My adult sim is a mermaid and there are four child sims in this household too and they all use the ladder to enter the sea but never to get out of the sea, they all take this route and it happens no matter where I place the ladder. 

At the premade beach lot in Sulani, Sims won't jump off the docking point and ladder object. She can climb up and down the ladder with no issues, but when I select jump, cannonball, or swan dive, she either climbs down the ladder, or runs around and swims to the bottom of the ladder and the interaction counts as completed. There was a canoe in my way that I previously had a Sim move away. I don't know if moving the canoe prior has made a difference. The jumping platforms from Get Together are working fine, so it doesn't appear to be a bug with the cannonball and swan dive animations themselves, but linked directly to the docking point and ladder object. The lot is a beach lot and I don't have mods. 

Edit By Crinrict: Corrected formatting of title

Update to my previous comment: I tested on a Residential lot and on one that I made into a vacation rental after I finished building, and my Sims could jump, cannonball, and swan dive, as well as climb up and down the ladder without a problem. I noticed the ladder at the beach is called "Community Docking Point & Ladder" whereas the ones I tested on a residential and the vacation rental lots were called "Open Water Ladder". It seems that the one at the beach lot has this issue.