I have been playing The Sims 4 for quite some time now. I started playing on PC in 2021 and never had any issues, until a few years ago. Every time I make or try to play a new household, the game will load like it's going to send me into my selected household and then it throws me back into the "select a map" screen. I have tried uninstalling and reinstalling the game, deleting cache, and removing all of my mods to no avail. I haven't been able to play it for almost two years. Please help, I don't know what else to do.
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Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
I took out any mods that I had and it still wouldn't work. I tried deleting the localthumbcache as well and it still won't load any new or already existing households.
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
If this doesn't work, please post any LastExceptions you might get. You need to either upload them to googleDrive, OneDrive, dropbox or wetransfer or copy/paste the content.
- Status changed:Incomplete ReporttoTroubleshooting
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- EA_Cade2 months ago
The Sims Team