Ideas

somethinglaura's avatar
somethinglaura
Seasoned Newcomer
11 months ago
Status:
Fixed

Off the grid lot challenge keeps lot from loading/ Error 109:f967dc7f

*edit: I've finally been able to fix this by deleting the off-the-grid trait off my lot. Hopefully this will get fixed soon*

I've just finished the update and am now unable to load the household I've been playing with. 

I can open the initial home screen but the game won't load after clicking "resume". If I try and load through the saved games tab I can load the neighbourhood, but again, not the actual household/saved game. I'm also only able to end the application while on the loading screen through task manager, the x doesn't shut the window.

I've got the Seasons and Eco Living expansion packs

Edit By Crinrict: Adjusted Title fit bug report at AHQ

49 Comments

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    10 months ago

    autumnfall101  Does the lot use the Off the Grid challenge?  If so, please remove it.  You can choose Load Game rather than Resume, select the lot on the Manage Worlds screen, and enter Build mode.

  • dorisisis's avatar
    dorisisis
    Seasoned Newcomer
    10 months ago

    Hi, I am having the same issue but i can not access my save file to remove the lot challenge because I can (far as i know) only open up my save file by starting to play the faulty household... wich is taking infinity to load... Any idea how i can access the save file in another way?

  • dorisisis's avatar
    dorisisis
    Seasoned Newcomer
    10 months ago

    Hello,

    After searching this forum I came to the conclusion that the reason one certain househould wouldn't load is because of the lot they were on: one with the off the grid challenge. My problem: I didn't know about this issue when I left the game, so now I can't go into my save file because the last household I played with was the one on the bugged lot. I've seen that this issue can be resolved by removing the lot trait but I can not load the save file at all... I think? Or is there a way to load into a different household than the last one I played with?

    Thanks for your help

  • Aelirenn's avatar
    Aelirenn
    Rising Traveler
    10 months ago

    The option to switch to dx9 is a small check box on the video page of settings.   It's on the right side just under the view distance drop box.

  • Aelirenn's avatar
    Aelirenn
    Rising Traveler
    10 months ago

    Having the same issue, been having it for the past few weeks.  Sometimes I can get it to work, but most times I can't.  I repaired, I uninstalled, I reinstalled, I removed the EA folder from documents, I thought it was fixed, made a new game started over from scratch, today it's not working again.  I like to play off the grid.    Set it back to dx9, now it won't even load.  I was looking forward to the next pack, but I'm not paying any more money for a game I can't play.  Can't even finish the challenge.

  • mevoku's avatar
    mevoku
    New Spectator
    10 months ago

    EA doesn't really care about the Sims and wants to break it so nobody buys the next game the only explanation to them breaking something every single time a new update is released is that someone who works at EA is intentionally Causing bugs and I can bet this will never be fixed if they do it with take them a year or two at least and that's really my honest opinion of the travesty known as The Sims 4 and electronic arts

  • Aelirenn's avatar
    Aelirenn
    Rising Traveler
    10 months ago

    They care about making money from new broken packs, they don't care about the players who have been trying to make this broken game work since the beginning.  When you have to rely on volunteer modders to make your game work as intended, then you need a new line of work.

  • Status changed:
    Under Investigation
    to
    Fixed

    This was never in the patch notes but this issue looks fixed.