I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
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As my game was updating I purchased both the adventure awaits and seasons expansion packs. While I understand there has been an issue with the latest update regarding cc and mods, I've experienced this issue with mods both turned off and removed from the files, and cross referenced a new save game to be double sure. I got the normal pop up that you get when you purchase new packs but also received the pop up for some of the expansion packs that I had already owned. Of note, it claimed in world selection that the "adventure awaits" world had not finished installing, but in cas it claimed i didn't own either pack. I cleared the cache for both the game and the ea app, restarted both as well as my computer, repaired the game and even uninstalled and reinstalled both packs, and have now spent 3+ hours trying to figure out the issue.
Unfortunately I'm having the same issue I'm now restarting my computer, I just bought 3 packs they've been installed, my games load up screen even recognized me getting the new packs but when I go to use them let alone find them it says I don't own the item. I've made sure I'm logged into the same account as always and I'm still having the issue. Have you figured yours out?
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- EA_Cade1 month ago
The Sims Team