I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
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I had to uninstall my full sims 4 game after the 3/17/2026 update then when I reinstalled base game plus some packs and kits it showed that it did but once I got in game only thing that showed was base game! I repaired game, cleared the cache & even uninstalled/reinstalled 3 times more times...plus deleted the EA app and reinstalled that just in case...everything in the ea app says it downloads fine and in the sims 4 pack file has the packs...so idk what to do?
after playing around I think this is the solution for now...even though it is a bit of a pain to do! In the main menu at the top its says Home and Marketplace....go to the Marketplace! Then My Collection, then you should see to the right 2 options Pack Selection & Manage Storage..click Pack Selection, find the pack u downloaded it will say deactivated (or something like that) click on it then the confirm option then follow what it says :) also I don't think it matters where you got your pack :) a lot of people seem to be having this issue!
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- EA_Cade1 month ago
The Sims Team