Ideas
Unfortunately I'm having the same issue I'm now restarting my computer, I just bought 3 packs they've been installed, my games load up screen even recognized me getting the new packs but when I go to use them let alone find them it says I don't own the item. I've made sure I'm logged into the same account as always and I'm still having the issue. Have you figured yours out?
I may have figured it out! If you go to the in game marketplace, click the “my collection” tab. Here you can see all of your expansion packs, game packs, and stuff packs. Click on “pack selection” Find the ones that you are missing, they should say “deactivated”. Check the box on the deactivated packs and this should activate them. After this, you’ll be prompted to restart your game. After your game is restarted your packs should be ready to use in game! I hope this helps.
- 1441aa9 hours agoNew Spectator
Thank you so much!!! This just worked for me
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The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 4 minutes agoRead First
- EA_Cade1 month ago
The Sims Team