Packs showing as deactivated in-game

I am currently having the same problem as you I got on this morning and when I went to my worlds half of them are missing I did all the steps I am getting irriatated

I bought the city living pack and every time I go to the worlds map it show up as "finish downloading", but I already finished downloading it.

I'm having the same issue with Royalty and Legacy. Following if you get an answer.

You dont know how amazing you are! I have been on the live chat with those useless staff (who have no idea what they are talking about) 5 times since yesterday. This worked instantly.Thank you so much!!

wait how do u do that help

I recently bought the For Rent, Growing Together, Nifty Knitting, and Werewolves packs. I have the email confirmations, the money is gone from my card and the content is showing as downloaded in the EA app. 

I have tried EVERYTHING to get them to work but no matter what I do, when I launch the game the packs are showing as not downloaded / not owned content. I have reset the app and the game, repaired everything, trashed all my mods, checked file locations, logged out and logged back in, literally every fix I've seen on here. 

I just want to use the packs I purchased. Can anyone help please? There's no error code or anything so I don't even know what's wrong.

I’m having a really frustrating problem with The Sims 4 on PC (EA App). I have purchased and installed the get famous and high-paying careers. Even though the folders for the DLC exist in the game installation and EA App says they’re installed, the game doesn’t show the DLC at all. I’ve tried everything I could think of, like reinstalled the game and the DLC multiple times. I removed catche files, disabled all my mods and ran the game as administrator. Despite all of this, the DLC still doesn’t appear in the game.  It seems like this problem started after the latest update, some mods also disappeared yesterday due to it, and EA released another update today to fix that. I wonder if this could be causing the DLC issue. Has anyone else experienced this?

The pack selection button isn’t there anymore after the update, I can’t activate the packs I got

Hi,

Yes this ended up being the issue I looked in marketplace and said deactivated. It’s all fixed now and running 

Thanks for the help :)

I think there’s an update going on with the Sims 4, and everyone has been struggling with this same issue. This completely solved it. Thank you so, so much!