I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
Game does not recognize my Hobbies and Businesses pack even though it shows in my library on the EA site. I have uninstalled and reinstalled the pack but my game still does not recognize it.
If this is after today's update I found my packs in the Marketplace. They said they were deactivated so I had to activate them and the game then registered them
OMG I just spent the most unhelpful 30 minutes with a support person from EA & this fixed my issue!! TYSMMMMM
How?!
You dont know how amazing you are! I have been on the live chat with those useless staff (who have no idea what they are talking about) 5 times since yesterday. This worked instantly.Thank you so much!!
wait how do u do that help
how did you activate them?
you are a psycho for saying that you fixed a major problem but not how i seriously hate when people do this, i have all my packs missing but nobody wants to help ive spent a day trying to get this to work and have literally been brought to tears. you are wrong you have not fixed this, when i go to "activate them" as you say there is absolutely nothing to do so so please explain yourself
macmerwin I have mentioned how many times here. I showed pics and posted steps. What else can I do?
cleanleen I posted this earlier. I hope it helps!
- Go to "Marketplace"
2. Go to "My Collection"
3. Go to "Pack Selection"
4. Check the box of the pack you want to activate/deactivate and click "Confirm"
OMG. THANK YOU SO MUCH. BEEN SPENDING ALMOST THREE HOURS JUST TO FIX THIS. THANK YOUUUUUUU
- Go to "Marketplace"
How did you activate them? i am having the same issue :(
How did you reactivate them? I've been trying to figure that out for the past hour. :C
ciaralandwehr
Click on "Marketplace" on the main page and select "My Collection" then go to "Pack Selection" and you can click the white boxes to select the packs you want to activate if it says they are deactivated. Then click confirm
How did you activate them? Im stumped!
This worked, thank you so much!
How do you activate them? How do I know its active or deactivated? i bought royalty and it wont show up . Do you have a step by step?
When you click the game on and get to the start screen just go to the marketplace and click it. When there click "My Collection" and you'll see all the stuff you own. Anything deactivated will say it is and be grey. Go to "Pack Selection" and check the box of the one you want to activate. After you confirm it and it's done go back to your collection and it should now saw "Active" and be in green
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