Packs showing as deactivated in-game/Not active after purchase

Deedle67​  Please post screenshots of where you see EbN listed as purchased but not installed.  And let me know where you bought it.

I bought the newest expansion, Royalty & Legacy about a week ago, but never started the game until yesterday - after the March 17 patch and the following hotfix. Now when I start the game, it seems as if the new expansion never gets fully loaded/available. I can't remember having seen the "major" pop-up welcoming me to the new expansion, but I always get the flashes at start regarding new features in it. When switching worlds, the new world is greyed out, as in "bought but not installed" - it says so when I hover over it as well (see attachment 1, in Swedish).

I don't see any "Pack selection" available from Main Menu within game. If I select Market and then "My Collection"(?), I can see the Royalty pack as "Deactivated". "Pack Choices" and "Manage Storage"(?) are shown as "can only be managed from Main Menu" - but I can't see any choice that allows for activation.

In the EA App, the expansion is shown under "My add-ons", as Downloaded (attachment 2).

I have tried: 
- Starting the game without mods
- Repairing the entire game, through EA App.
- Uninstalling the expansion and re-downloading it
Nothing of this helps.

Omg i thought i was the only one! because i tried reinstalling etc for five hours now i even deleted my ccs and redid everything but still nothing! it started this because of the update sure mods and ccs work just not packs.🤬

tanquilsio​ TheKrumptstien​  This is the bug report for packs being installed but deactivated:

Packs showing as deactivated in-game | EA Forums - 13261188

You can reenable them under Marketplace > My Collection > Pack Selection.

However, tanquilsio​ on the off chance you have two copies of Sims 4 installed now, and the packs aren't even showing as installed within the game, please see this guide to missing DLC:

⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720

THANK U!!

Hopefully this helps anyone still looking for a solution! It does work I just went through the same thing and finallllyyy got them all working!:)

me twosies, its been three days, still not working

The world is showing I have purchased the add on but says I haven't downloaded it as yet.  There is  nothing in my downloads to say I have or have not downloaded it.

Its been raining and thundering storming in my games for 3 weeks now and none of my sims have been to work or school pls help. I have no modd/cc i have repaired my game. I dont know what's wrong

I have the same issue! Please let me know if you get this resolved and how.