Packs/Worlds showing as deactivated in-game/Not active after purchase

I have the same issue. It even occurs if you uninstall some packs and reinstall them.

It took me a while to figure out a workaround the works for me. I've deleted all files and folders in "%USERPROFILE%/Documents/Electronic Arts/The Sims 4" apart from the folders saves, Mods, Screenshots and Videos. When I start the game, it finds all install packs.

The downside is, that it looses all settings and resets the seen tutorial tips. You may prevent this by also excluding all ini files from delete. But I don't know whether this solves the problem.

In any case, this is only a workaround and no real solution. This needs definitively to be fixed by EA. I don't want to redo this every time I buy a new pack.

Same!! The world nor the items from the packs will show up at all no matter how many times I restart and repair the game

Same here, my occults won't pop up at all besides alien...

Same for me on PC. I bought and downloaded two new packs today. I downloaded, uninstalled and then downloaded again. The worlds show up but are grayed out, saying that the expansions need to be installed, and restart the game. Extremely frustrating.

EA really needs to fix this.

Same! I uninstalled every single pack and base game, removed mods, cleared cache, etc. It doesn’t show that I just brought a new ep as well as when I load into the game the world map for that ep shows up grey. 

Me too! Same problem.

I encountered the same problem. I bought two DLCs, but one of them, Cottage Living, always shows as not downloaded in the game.

Same is happening to me! I’m brand new and the first two packs I bought I’m having this issue. I want my money back. Is this from the update?

Same here! this rlly needs to get fixed, i didn't pay 30 bucks to not be able to play the game !!

i have the same problem but I am on Mac