I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
EE contact page is just directing me to a bot that asks the same questions over and over and sends me to the same unhelpful article
I downloaded three new packs today, they downloaded in the background as usual, the game showed me welcome notifications when they were finished and i restarted the game to activate them but when i tried to play any of the new content none of it showed up other than the world ravenwood which was greyed out and showing as still downloading even though the download was showing as completed elsewhere
I have tried: moving the mods folder, deleting all mods, delete the thumbnail cache folder, repair the install. uninstall and reinstall all the packs. clear the EA app cache. multiple attempts to repair the install. all the packs are showing as installed in my EA app but now completely invisible in game, the game is not detecting them at all and EA's contact us for support chat page seems to be a mirage with only a useless bot that goes around in circles.
I have had the same issues too. I bought 2 expansion packs and neither of them worked. On the EA app it says they are downloaded but when I go into the game I also have the greyed out things and it says it hasn't downloaded. I also tried loads of different things and I even resorted to uninstalling it on steam and redownloading it, which also didn't work. I had a look on reddit and tried my best to follow peoples instructions but nothing they said to do helped. I just want to try out the expansion packs I bought. Any tips or information would be great.
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- EA_Cade1 month ago
The Sims Team