Ideas
Opalineindigo
2 days agoNew Spectator
I bought the laundry day stuff pack and downloaded it, but when I load the game, it says I don't own the content, even though the marketplace shows it as owned. I have cleared the cache, restarted the app, and performed many troubleshooting steps, but the issue persists. I tried to contact EA, but they are not very responsive or helpful when it comes to problems with The Sims. Any help is greatly appreciated. Thank you.
crinrict
2 days agoHero+
could you post a picture where it says you don't own the pack ?
Have you checked if it's enabled as per this thread: Packs showing as deactivated in-game/Not active after purchase | EA Forums - 13261188 ?
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