I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
Good morning. I purchased three expansion packs for The Sims 4 (Snowfall, Wedding Stories, Toddlers) using Paysafecard. The expansion pack folders (EP10, GP11, SP12) are visible in the game files on the hard drive, but the game says in the main menu that the expansion packs are not installed. I've already repaired the game, cleared the EA App cache, and reinstalled the game, but the problem persists. Please check the permissions for these expansion packs on my account.
I was experiencing a similar problem, the EP shows in the EA folders and says it's installed on the EA app, but when I open the game, the pack content wasn't showing and in manage worlds I got the "world not installed when this pack has finished downloading restart the Sims 4 to install it." message. After doing all the normal stuff (repair game, clear cache, uninstall and reinstall) I tried the tip below, I opened Marketplace > My Collection and the EP game was deactivated. The EP now shows in my game. Thank you.
Exactly the same issue and did all the things except the last one...when I'll come home today I have to try it 😭😭
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- EA_Cade3 months ago
The Sims Team