Packs/Worlds showing as deactivated in-game/Not active after purchase

I purchased the Royalty & Legacy Bundle from EA online, and then went ahead and downloaded everything via the EA app. While the expansion and extra R&L content works in my game, the packs to not appear. I have downloaded, uninstalled, and re-installed them multiple times, to no avail. 

When I go to the marketplace, I see the two kits show as "owned" but there is no option to download in marketplace either. When I am in CAS or BB Mode, the kits are greyed out and it says I do not own this content. 

Considering I paid for these packs I would think at the absolute least they would show up in my game... it's very frustrating to have no other action than to come report a bug in a forum, when I purchased something that simply isn't showing up. 

Could you please advise on what I need to do? I do not want to have to uninstall and reinstall literally everything I own, as I am a loyal player and literally own all the packs. I think this may have something to do with me buying the bundle the day before it left the store / the day before marketplace launched. 

Thank you!!