Ideas

New Spectator

16 days ago

Status:

Verified

Packs/Worlds showing as deactivated in-game/Not active after purchase

I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...

Seasoned Newcomer

6 days ago

I bought & dwn loaded home chef hustle,sims 4,the pack is in my library but the content did not download. Can I Uninstall home ch.hustle and the start over,reinstall it & make sure the content is done loaded?? I appreciate any help!! Sucks there's not better tech support chats...ugh lol Thank you!!!

Isabergssallad
Seasoned Newcomer
5 days ago
I have the same exakt issue. I hope the team helps ASAP. A better tech support would be great.
billblogs
Rising Veteran
5 days ago
BFxyangl Hi, their seems to be a problem with the ea app at the moment it doesn't seem to be updating the in game pack selector when a pack is installed. go to the market place and see if your pack is enabled.
BFxyangl
Seasoned Newcomer
5 days ago
I will do that...TY! I'll let you know...but if I need to uninstall it can I download it again? Curious & TY😁
BFxyangl
Seasoned Newcomer
5 days ago
It said "Deactivated" ugh so I Uninstalled it & I am down loading it again...I'll check back in LOL
- billblogs
  Rising Veteran
  5 days ago
  BFxyangl just click on it to activate it.