I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
I have been encountering an error message in game that says "Content Not Installed." It says that "Purchased or other content used in this gallery item is not installed. If you place it now, you will not see the uninstalled content. Do you want to place this household/lot."
I have a lot of expansion packs, stuff packs, game packs, and a few kits, but do not utilize any CC or Mods at all. The items that I'm having an issue with are all households or lots that I made myself with all the packs that I own. When viewing it in my Gallery, under the most recent updates, it now has two tabs at the bottom. The left one for "show used items from these packs" and displays all my packs that I own and that are downloaded. The right one says "show used items" and has a red X over a few items that I just chose in CAS with no problem.
I tried making a sim and saving it with 0 DLC content and didn't have the error message. I did it again with just 1 random item from a DLC and was given the message. Not every time I do this will it show the red X, but I always get this message when trying to place my own content from the Gallery into a save.
I waited until the new updates and downloaded those. I used the EA app to repair all content. I cleared the cache. Tried closing out the game and starting it up again. I'm sure there's other things I haven't tried that might work, but I haven't seen a lot of people commenting about this particular issue.
Purchased Enchanted Living on 3/19. It was downloaded from the EA App. It is showing as downloaded in the "manage add ons" section, but has still not opened or shown as downloaded in the game itself. I cannot access the neighborhood or any items from the pack.
I have done the following:
- Cleared APP cache
- Logged out and into app
- uninstalled and reinstalled app
- repaired game
- uninstalled the DLC and reinstalled it
- Mods are off.
The EA chatbot has been completely worthless. I can't even open a case about this because the bot just keeps giving me the same article then resetting when I say it didn't fix my issue.
I thought to refund it and rebuy it, but it isn't eligible for refund.
Short of uninstalling and reinstalling the entire game, I have tried everything.
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- EA_Cade3 months ago
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