Ideas

New Spectator

13 days ago

Status:

Verified

Packs/Worlds showing as deactivated in-game/Not active after purchase

I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...

Rising Newcomer

1 day ago

I have several add-on packs that I use in my Sims 4 game play worlds. Yesterday I was mid-game when I received an email notification, I tried to get rid of the notification but instead I was kicked out of the game and into my email. When I logged back into Sims 4, all except one of my add-ons were "deactivated".

I restarted my laptop several times, I logged in and out of the Sims 4 several times, I hit the repair button a dozen times. I even uninstalled all the packs and redownloaded them. None of this worked. All my packs are still deactivated. I tried to delete the EA App and the Sims 4 from my mac, and I wasn't able to do so.

Please help, I would really like to keep using the worlds I've been playing with the packs I've paid for.