I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
I have been encountering an error message in game that says "Content Not Installed." It says that "Purchased or other content used in this gallery item is not installed. If you place it now, you will not see the uninstalled content. Do you want to place this household/lot."
I have a lot of expansion packs, stuff packs, game packs, and a few kits, but do not utilize any CC or Mods at all. The items that I'm having an issue with are all households or lots that I made myself with all the packs that I own. When viewing it in my Gallery, under the most recent updates, it now has two tabs at the bottom. The left one for "show used items from these packs" and displays all my packs that I own and that are downloaded. The right one says "show used items" and has a red X over a few items that I just chose in CAS with no problem.
I tried making a sim and saving it with 0 DLC content and didn't have the error message. I did it again with just 1 random item from a DLC and was given the message. Not every time I do this will it show the red X, but I always get this message when trying to place my own content from the Gallery into a save.
I waited until the new updates and downloaded those. I used the EA app to repair all content. I cleared the cache. Tried closing out the game and starting it up again. I'm sure there's other things I haven't tried that might work, but I haven't seen a lot of people commenting about this particular issue.
I have 2 PC's set up to use my EA account - my main PC and a gaming laptop. I purchased Lovestruck and Hobbies and Businesses and activated the country kitchen on my main PC. Downloaded and installed without issue, played for a bit and the packs are all working correctly.
Son wanted to play so logged the EA account off on the main PC and into the gaming laptop. He started playing immediately and did not install the new packs on the laptop before playing.
When I switched the account back over to the main PC and started the game the save that I was playing before now shows lovestruck, H&B and country kitchen as all missing. Starting a new game and trying to access the associated worlds shows them as not being available but says not installed which is different to the worlds associated with the other packs I don't have yet like Royalty.
I have restarted the PC, run repair, uninstalled and redownloaded the packs. What else can I do to fix the sync issue?
The packs show as purchased when I go to them from inside the game, I have checked the install path and they are installed in the correct directory, in the EA launcher they are showing as installed and ready to use.
Forgot to add in my post, I have reset the app cache already as well.
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- EA_Cade3 months ago
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