Ideas
I have been encountering an error message in game that says "Content Not Installed." It says that "Purchased or other content used in this gallery item is not installed. If you place it now, you will not see the uninstalled content. Do you want to place this household/lot."
I have a lot of expansion packs, stuff packs, game packs, and a few kits, but do not utilize any CC or Mods at all. The items that I'm having an issue with are all households or lots that I made myself with all the packs that I own. When viewing it in my Gallery, under the most recent updates, it now has two tabs at the bottom. The left one for "show used items from these packs" and displays all my packs that I own and that are downloaded. The right one says "show used items" and has a red X over a few items that I just chose in CAS with no problem.
I tried making a sim and saving it with 0 DLC content and didn't have the error message. I did it again with just 1 random item from a DLC and was given the message. Not every time I do this will it show the red X, but I always get this message when trying to place my own content from the Gallery into a save.
I waited until the new updates and downloaded those. I used the EA app to repair all content. I cleared the cache. Tried closing out the game and starting it up again. I'm sure there's other things I haven't tried that might work, but I haven't seen a lot of people commenting about this particular issue.
AnaKun13 KxScarlet sunnysimlishjenn Gavazzle game_warp_999 Changkra shaibaby1 helenajepp609 VALERIALEUS Mandijane452 Antoniahinder jaxxieee Elkitti AnaKun13 If you're still having trouble with this, please open Marketplace > My Collection and see whether your packs are disabled. If they are, you can enable them with the Pack Selection button.
Alternately, you can delete UserSetting.ini, in Documents > Electronic Arts > The Sims 4.
If that doesn't help, please see this guide to missing content:
⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720
- Gavazzle1 month agoNew Spectator
The marketplace trick worked!!!! Thank you so much. My sims are thanking you from their forest and tropical vacations. :)
- Elkitti1 month agoNew Spectator
The marketplace trick worked for me as well - when a full reinstall didn't!
Do devs read feedback here? Is there any way to display that the pack is disabled on the individual pack page so that if you click through from the error on the save game list it says "Owned - disabled" rather than just "owned" with a way to get to the toggle to reenable it?
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