Ideas

tiramisu280's avatar
tiramisu280
New Spectator
1 month ago
Status:
Fixed

Packs/Worlds showing as deactivated in-game/Not active after purchase

I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
ea app
game menu
mac
pc
ui (user interface)
hannahleggate's avatar
hannahleggate
New Spectator
7 days ago

Hello, 

I got a bundle with Get to Work, Spooky Stuff and Realm of Magic and it's telling me they've downloaded on the EA app but I can't get any of the content in the game. I've tried removing and redownloading with loads of restarts but nothings working :( 

  • crinrict's avatar
    crinrict
    Hero+
    7 days ago

    Hi hannahleggate​ 

    I merged your post with the main thread. Please see first post for a solution.

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