Ideas

New Spectator

4 months ago

Status:

Fixed

Packs/Worlds showing as deactivated in-game/Not active after purchase

I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...

Seasoned Newcomer

1 month ago

I own the Vampire pack and Eco lifestyle pack, they are installed but they are not seen, or seen as "not installed"

rosemow
Hero+
1 month ago
Try going to Marketplace - My Collection and see whether the packs are deactivated. If they are, then enable them and reload the game.
- Heny2
  Seasoned Newcomer
  1 month ago
  thank you so much. I didn't know what to do anymore. it works now