Packs/Worlds showing as deactivated in-game/Not active after purchase

I literally bought the game today and it will not activate, the purchase went through, I've restarted the app, I've repaired the add Ons, I've cleared the cache, i even went through and uninstalled sims 4 and the EA app. Genuinely what else can i do to solve this i just wanted to play with the expansion pack and nothing i have done has worked.

I'm also having this issue but with at least 20 add ons. I've been trying to fix mine for now 4 hours and I'm beyond defeated. 

I downloaded three expansion packs and downloaded them but the game says i still need to install them. I deleted the base game and reinstalled it since my expansion packs would have to reinstall as well and that didnt work either