My Sims are unable to live in Sprucederry Grove in Innisgreen because the games crashes frequently when they spend longer periods of time in this neighborhood. It doesn’t crash while my Sims reside i...
Ideas
I don't even really know where to begin because I've never had this type of bug before. Mind you, I play with absolutely no mods or cc, and I've tried numerous times to repair the game/clear cache through the EA app. After downloading the latest expansion pack (Enchanted by Nature) and trying to play the world in said expansion pack, my game simply crashes and closes out complete. No freeze frame, no toggle spinning, no warning there's a problem really, it just closes out and I'm back to looking at the EA start up app on my computer screen, giving me no opportunity to save. It has been incredibly frustrating not being able to play the new expansion at all. I've noticed that the crash comes after entering a resident lot and going into build mode in the new world, no matter the length I've been playing the game prior to that action. Hopefully there will be a fix soon :(
HI simothy360
could you please add the following info to your report
- Does it crash on any lot in Innisgreen or only in specific ones ?
- Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- Please delete all lastCrash/LastException/LastUIexception files, trigger the error again and provide the content of any of these files in case new ones get created. Please either upload them to google or onedrive and link (make sure the link is public) or copy/paste the content of the file.
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- EA_Cade11 months ago
Community Manager