Ideas
4 Comments
- crinrict2 days agoHero+
Did you just buy it through the marketplace ?
- crinrict2 days agoHero+Status changed:NewtoTroubleshooting
- EA_Solaire2 days ago
Community Manager
Status changed:TroubleshootingtoNeeds More InfoHello,
If any of you are still encountering this on the latest game version could you share your App Data folder, as well as your Electronic Arts folder?
For PC, you can find this under: User > [Username] > AppData > Local > TS4
For Mac, you can find this here: Macintosh HD > Users > [Username] > Library > Application Support > TS4For your Electronic Arts folder, you can find that under Documents-> Electronic Arts.
If so, please send me a DM with a link to your folder. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472
Thanks! - MichelleS27002 days agoNew Spectator
i did! it worked for about a day then stopped
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- EA_Cade1 month ago
The Sims Team