When loading into my game from my last save from last night (January 12), all my photos across the save are there. Now when I try to save today after the update, upon logging back into the game all t...
Ideas
Photos turn Black (Patch 1.120.140/2.26)
JazmineLuna
6 days agoNew Spectator
I've been burned before, so when I heard one of the time priorities was fixing our precious legacy photos black I started taking a lot of pictures. I was so excited because I was about to start a legacy challenge. I update the game, and finally place them in my sims office and today when I sign on they're all black.
I tried going to manage worlds and back and they were still black. I tried exiting the game without saving and opening it back up, they're still ruined.
EA, I literally use no MODS. How could something like this happen AFTER the most recent patch?
jpkarlsen
5 days agoHero (Retired)
EA has announced a fix for this coming with the patch in February. I recommend you hold up on taking photos until then.
- t1u2yiepoqex5 days agoRising Vanguard
jpkarlsen But this does not mean that we will get back our photos. We have never recovered our photos without an older save. The funeral and graduation portraits will be gone unless you have an older save, and even if you try to save them on the gallery they are still black when you place them in the current save. I don't want to be mean, but I have been trying for a year to avoid these image-related bugs and I know that it is an old platform for such a complex game and the people are trying to solve all the bugs, but I am really tired to try and keep my save alive. This is the first time I didn't make a save and my older save is from December, so I have two options now: to lose my progress since December or to accept that every funeral and graduation photo I have had so far is lost.
- jpkarlsen2 days agoHero (Retired)
As I have written elsewhere this is unfortunately correct. The reason why they can not be restored is because they are saved as black in the screenshots folder. Which is why I recommended not to take photos until this is finally fixed by EA.
- Bump1nTheNight2 days agoRising Spectator
No they are not saved black, they simply are not saved, the images are not committed to the save file and with a broken link the photo objects just show black.
People with PCs and Sims4Studio and an older copy of their save with all the photos intact can restore them, but its not worth trying to do that until EA really properly fixes this problem.
- kurimisarang5 days agoSeasoned Ace
This has never been about new photos, it's all the existing ones going black (the ones we can't get back) that have people so incensed.