Ideas
For clarity purposes the photos in my game are normal to excellent quality, not poor quality, and were pre-existing. This save was previously played with mods and CC installed, but all mods and CC were removed from my entire game about 6 months ago and this save has been played mod and cc free several times since. I haven't yet checked any other saves.
Yesterday I played in my Legacy save a couple of hours after I'd updated my game with the newest patch and all my photos in the save were fine. In fact, one of my sims attended her High School graduation and her photo appeared as it should which was brilliant, because when I last played the save a few months ago and attended graduation her photo came out blank.
Today however I opened the same save and ALL the photos out on display, whether on the walls or sitting on surfaces, have turned black. It's devastating. The photos in personal inventories are unaffected though. I'm at a complete loss to understand why everything was showing correctly after directly the patch had been installed in my game and now 24 hours later some of the photos are now black?!
Also, the family portrait I had saved/locked in the L&D Lasting Legacy Family Portrait frame is now blank, even though the option to unlock or view the portrait remain as before. (EA please let me know if this should be reported separately. )
I've attached photos showing the black photos out on display in comparison with the photos in personal inventories. The photos from the inventories stay showing correctly when placed out on display.
Black photos on display; photos ok in sim inventoryPhotos from inventory display OKBlank L&D Lasting Legacy Family Portrait which previously contained a family portrait that had been locked- mehphy14 days agoSeasoned Novice
JuniperWhimsy Im so sorry that happened to you. Yes the title to my report was changed by someone and it doesn't quite match what I was saying. Not just poor quality photos are broken, it is ALL quality photos. So I am experiencing exactly what you are. When I load into my game today (after the update of course, but with my last "safe save" from 1/12/26), all of my photos and paint-by-reference are fine. They're all there unaffected. It's only after saving and coming back into the game when they black out.
- JuniperWhimsy14 days agoSeasoned Veteran
mehphy Oh so the saving is the issue? That would explain why when I played in my save directly after the patch had been installed yesterday everything was fine, but when I played the same save today (after saving and quitting yesterday) everything is now black! Guess I won't be touching any saves now that were last saved before the patch, because when I save and next load into them they'll be broken too 😭😭
(Thanks for clarifying re the title btw, I wonder why they felt the need to change it!)
- crinrict14 days agoHero+
as I can't dupe on my own save, could you please upload your save to google or oneDrive (the ones where the photos are fine) and DM me the link ?
- wexxam14 days agoSeasoned Ace
Side note your house is so cute!! 😍
- kitannadk8 days agoNew Rookie
Same happened to me, it is very frustrating and sad. No mods installed and all are blank after logging out and back into the game. I won't even log into my 3 generation family while this is happening, I might cry.