Ideas
jpkarlsen
12 days agoHero (Retired)
As I have written elsewhere this is unfortunately correct. The reason why they can not be restored is because they are saved as black in the screenshots folder. Which is why I recommended not to take photos until this is finally fixed by EA.
Bump1nTheNight
11 days agoSeasoned Spectator
No they are not saved black, they simply are not saved, the images are not committed to the save file and with a broken link the photo objects just show black.
People with PCs and Sims4Studio and an older copy of their save with all the photos intact can restore them, but its not worth trying to do that until EA really properly fixes this problem.